The State of Rural Services Report 2021 (published in January 2022) explores the impacts of the Covid-19 pandemic and restrictions on service provision in rural areas of England.
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Important information for vulnerable utility customers
Utility Companies providing Gas, Electricity and Water all keep Priority Services Registers, this is a free service provided by suppliers and network operators and each maintain their own register.
These registers are lists of their most vulnerable customers, so that in an emergency affecting their service, they can provide them with additional support.
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