This report outlines findings from research which sought to identify where Village Agent, Community Agent or similar schemes operate and to assess their potential for promoting sign up to the Priority Services Register (PSR) operated by utility network operators.
Its main purpose is to provide the project commissioners with information they might use to engage with schemes. Enhancing PSR sign up would benefit vulnerable customers in the rural areas they serve, giving those customers access to extra support if ever left temporarily without electricity, gas or water supply.